I have 4 Years of experience as an IT Support Engineer in UAE.
Configuring the LAN / WAN settings, Software Installations.
Installation and configuration of Routers, wireless Access points and Cisco Catalyst Switches, Firewalls, VPN.
Handle user complaints and provide ultimate solutions to their requirements.
Install & configure computers, monitor network infrastructure & peripherals, Network printers, DOT Matrix Printers.
Installation, Managing and troubleshooting Windows 2008/2012 server.
Working on Active Directory and controlling IT user accounts.
Responsible for designing, implementing and supporting system and Server backups.
Configuring and maintaining Outlook E-mail, Setup new email user’s accounts.
Making renewals, maintaining domain and websites.
Providing technical support via helpdesk systems for a wide range of internal and external applications.
Installing and Monitoring CCTV Cameras.
Purchasing IT Equipment’s and software’s in line within agreed budgets.
UAE